24300 Solon Road STE I, Bedford, OH 44146
Mon–Fri 8AM–5PM EST · After-Hours Support to 8PM
Bedford, OH · Full-time, on-site · $25/hour to start. You'll run our office, keep parts moving, and be the first voice our customers and dealers hear.
Start your application →NuTek imports and services heavy-duty European woodworking machinery — Ott edgebanders from Austria, KRC CNC routers, and Omaksan machining centers. We sell through a dealer network across the country and handle parts and service ourselves. Our reputation rests on getting a customer's machine back up fast, and that depends on the office running well.
This is that job. You'll take the calls, get the parts ordered and shipped, keep the invoicing straight, and coordinate the technicians in the field. You report directly to the owner. It's a small operation, which means no layers to work through and real ownership from day one — and it also means wearing a lot of hats.
Answer inbound calls and email from customers, dealers, and suppliers, and get each one to the right place — without escalating everything to the owner.
Route service calls to our field technicians, coordinate their schedules and travel, and keep service documentation and machine history accurate.
Take parts orders from customers, source them, and get them shipped. Process the shipping and import paperwork for incoming machines and parts.
Handle customer invoicing and billing, maintain records for machinery orders and technician training, and help onboard new hires.
Paid hourly, with overtime where it applies. There is room to grow from there — we'll talk about it in the interview.
Company-provided health coverage.
Paid vacation and company holidays.
On-site in Bedford, Monday through Friday. No travel required for this role.
The application takes about ten minutes. You'll get a reference number by email as soon as it's in.