As the North American importer for Ott, KRC CNC, Omaksan, and Jowi, we're the authoritative service source on this continent. Factory-trained technicians, OEM parts inventory, after-hours support — keeping your equipment running.
Machine down or running unusually? Tell us what's happening and we'll dispatch the right resources fast.
OEM wear parts, consumables, and replacements for Ott, KRC CNC, Omaksan, and Jowi equipment. Add multiple parts in one order.
Production lines don't pause when something breaks. Our service and parts operation is built around the reality that every hour of downtime costs you money.
Trained directly by Ott, KRC CNC, Omaksan, and Jowi. The same expertise that builds your machine maintains it.
Phone support extends to 8PM EST — because production runs on second shift too.
Genuine parts stocked in Bedford, OH. Common wear items ship same-day; specialty items typically within 48 hours.
Service and parts across the US and Canada. Field service available; many issues solved by phone or video first.
If we imported it, we maintain it. Each of our four product lines is supported by technicians factory-trained on that specific equipment.
Storm series, glue systems, pre-milling stations, and the full Ott edgebander lineup. PUR glue specialists.
Fantom series with pre-labeling, automatic loading, and offloading cells. Spindle service, tooling, and controls support.
Holemaster boring machines and the Omaksan machining center lineup. Drill heads, controls, and pneumatics.
Mobile racks and vertical transport racks. Replacement castors, support tubes, and accessory parts.
Whether it's a service request or a parts order, the path from "I need help" to "problem solved" is short.
Submit a service request or parts order online — or just call. Either way takes minutes.
Service inquiries get a same-day response. Urgent issues route to a technician immediately.
For service, we confirm the issue by phone or video first when possible — saving you a site visit charge.
Parts ship from Bedford. Service work scheduled around your production. We're not done until you're running again.